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Registered NDIS Provider

Support that truly understands your journey.

At Prime Care Assist, we provide compassionate, person-centred disability support built on lived experience, trust and genuine care. Our goal is to empower people living with disability to live independently and achieve meaningful outcomes.

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1300 774 623

A caring support worker helping an elderly man with medication in a warm, sunlit home

Built on lived experience

Care from people who truly understand

Why Us

Why families choose Prime Care Assist

A team that listens first, plans together and shows up with warmth every single day.

Lived Experience

One of our Directors is an NDIS participant, bringing genuine understanding to every decision we make.

Person-Centred Support

Support tailored around your goals, your choices and your lifestyle.

Registered NDIS Provider

Professional, reliable and committed to delivering quality care.

Melbourne Based

Proudly supporting participants across Melbourne and surrounding Victorian communities.

A warm moment between an elderly woman and her support person holding hands outdoors

About Us

More than just support

Prime Care Assist was built on lived experience, genuine compassion and a belief that every person deserves to be treated with dignity, respect and kindness.

Unlike many providers, one of our Directors is an NDIS participant who understands the disability journey firsthand. This lived experience shapes everything we do and allows us to provide support that is understanding, flexible and genuinely participant focused.

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Featured Services

Care that fits your life

Every plan is shaped around your goals, choices and everyday routines.

Supported Independent Living (SIL)

Safe and supportive accommodation that promotes independence and choice.

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Personal Care & Daily Living

Respectful support with daily routines while encouraging confidence and independence.

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Community Participation

Helping participants build confidence, connect with community and enjoy meaningful experiences.

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Getting Started

Getting started is easy

Four simple steps between here and support that feels right.

  1. 01

    Contact Our Team

    Give us a call or send a quick enquiry — we're friendly and easy to talk to.

  2. 02

    Free Consultation

    We listen to your goals, answer questions and explain how we can help.

  3. 03

    Personalised Support Plan

    Together we build a plan tailored to your NDIS goals and lifestyle.

  4. 04

    Start Your Journey

    Meet your support team and begin receiving the care you deserve.

Ready to start?

Whether you're looking for support for yourself or a loved one, our friendly team is here to help.

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